Risk-free - Bright river

BENEFITS

Risk-free outsourcing

99% in time and first-time-right. Guaranteed, secure and certified CSR compliant

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Service level agreements; guaranteed turnaround times and first-time-right ratio for consistent, reliable quality

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Certified Corporate Social Responsibility compliance and licensed software at multiple editing studio locations

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Secure data transfer and hosting ensured by strict data security policy and fully certified partners

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Service level agreements:

Guaranteed turnaround times and first-time-right ratio

Bright River Enterprise and Paramount clients benefit from the ‘On-time & on spec or on us’ promise. We guarantee turnaround times, which can be set on 24h, 12h, Overnight, and for Paramount clients even as fast as 2 hours. For less urgent volumes, we offer ‘Over the weekend’ turnaround at discounted rates.

Corrections within 3 hours

With a 99% first-time-right ratio, turnaround times can be guaranteed. For the remaining 1%, the efficient Review tool, embedded in Stream can be used to add rejection reasons quickly. Rejected images are processed with priority and will be delivered back within 3 hours for Enterprise and Paramount plan clients.

Certified Corporate Social Responsibility compliance and licensed software at multiple editing studio locations

Bright River is fully committed to corporate social responsibility and compliance with the ETI Base Code as defined by The Ethical Trading Initiative (ETI). The ETI is a leading alliance of companies, trade unions, and NGOs that promote respect for workers’ rights around the globe. Our compliance with the ETI Base Code is regularly audited on-site and certified annually by Peterson-Control Union. Furthermore, our locations work with licensed software only, preventing many risks for our clients.

Impacting local communities

We aim to make a positive contribution to the local communities we are active in. Not just by providing steady, well-paid jobs with benefits we are accustomed to in the West but also by supporting local initiatives like the Bright Stars School, which have a direct impact on the communities of our people in Asia.

Impacting local communities

We aim to make a positive contribution to the local communities we are active in. Not just by providing steady, well-paid jobs with benefits we are accustomed to in the West but also by supporting local initiatives like the Bright Stars School, which have a direct impact on the communities of our people in Asia.

Strict data security policy and protocols

Application & Data Storage
All data is stored on secure servers and the Production environment protected via Firewall Clusters. We perform weekly and monthly security checks.

Physical security
All servers have RAID6 disks and secure data back-ups in another data center. Both locations are closed and compartmented facilities, with restricted access to company employees only.

Data transfer
Both external and internal data transfers are done through (S)FTP or HTTPS. We use two separate data center internet providers for redundancy.

Passwords
Client accounts are encrypted using MD-5 Encryption. Critical applications are protected by IP restrictions or VPN.

Maintenance
Server maintenance is conducted at regular intervals before EU and USA working hours and the system is monitored 24 hours, seven days a week.

HR security
User access to corporate IT systems, networks, applications and information is controlled in accordance with access requirements specified by the relevant Information Asset Owners.

Certified Data and Hosting partners for secure data transfer and hosting

Our server infrastructure is located in data centers that have ISO 27001 Data security certification. Furthermore, they run on sustainable energy.

Visit: https://sustainability.equinix.com/ and https://www.equinix.com/data-centers/design/green-data-centers/ for more information.

Our Datacenter partner has been awarded the EU Code of Conduct for Energy Efficiency and is ISO 50001 certified (energy management), ensuring deployments are more energy efficient.

Need your images edited right now? Create a free account, upload your images, define requirements and download your ready-to-publish images.

A plan for every business

Paramount plan

  • Custom editing prices
  • As fast as 2hr turnaround time

  • Custom editing specifications

  • 1 TB storage
  • Custom API integration
  • Auto Fetch and Push (AFP)
  • STREAM account with advanced Review Tool
  • Dedicated Customer Success Manager and editing team
  • 1000 free images per month (regardless of complexity)
  • Access to Extract with 500 free images per month
  • 100 free Mobile Ready Hero images per month
  • 100 free POS3D images per month

No minimum guaranteed monthly volume

Enterprise plan

  • Custom editing prices
  • 24 hr turnaround time with incidental rush delivery option

  • Custom editing specifications

  • 100 GB storage
  • Custom API integration possible
  • Auto Fetch and Push (AFP)
  • STREAM account with advanced Review Tool
  • Dedicated Customer Success Manager and editing team

Minimum guaranteed monthly volume 2500

Corporate plan

  • €0,69 editing starting price
  • 24hr turnaround time with overnight delivery option

  • 8hr turnaround rejected image delivery
  • Custom editing specifications optional

  • 100 GB storage just €25 per month
  • STREAM account with Review Tool
  • Online support desk

Minimum guaranteed monthly volume: 500

Professional plan

  • €0,79 editing starting price
  • 24hr turnaround time 

  • 12hr turnaround rejected image delivery
  • Best practice editing specifications

  • 100 GB storage just €25 per month
  • STREAM account with Review Tool
  • Online support desk

No minimum guaranteed monthly volume

How can we help you transform
your business?

Schedule a 20-minute call for a free assessment. Together we will discuss your current visual content strategy and how its production is set up now. This way we can assess how we can best help you optimize that strategy while lowering your overall visual product content production costs.

Jeroen Gerretsen
Client Director / Co-founder